BUSINESS ENGLISH - RESOURCES & PRACTICE: Role Play

Role Play – Group 3
(3a) You are a boss. Tell your employees that because of the economic crisis, they will be taking a 20% pay cut. This pay cut actually started last month, but you forgot to tell them. Also, you will need them to come in on the weekends for the next few months, until things get better.

(3b) You are at work. Your lovely boss has an announcement.

Ten Quick Tips on Writing a Professional Email

1) Always fill in the subject line with a topic that means something to your reader. Not "Decals" or "Important!" but "Deadline for New Parking Decals."
2) Put your main point in the opening sentence. Most readers won't stick around for a surprise ending.
3) Never begin a message with a vague "This"--as in "This needs to be done by 5:00." Always specify what you're writing about.
4) Don't use ALL CAPITALS (no shouting!), or all lower-case letters either (unless you're the poet e. e. cummings).

5) As a general rule, PLZ avoid textspeak (abbreviations and acronyms): you may be ROFLOL (rolling on the floor laughing out loud), but your reader may be left wondering WUWT (what's up with that).
6) Be brief and polite. If your message runs longer than two or three short paragraphs, consider (a) reducing the message, or (b) providing an attachment. But in any case, don't snap, growl, or bark.
7) Remember to say "please" and "thank you." And mean it. "Thank you for understanding why afternoon breaks have been eliminated" is prissy and petty. It's not polite.
8) Add a signature block with appropriate contact information (in most cases, your name, business address, and phone number, along with a legal disclaimer if required by your company). Do you need to clutter the signature block with a clever quotation and artwork? Probably not.
9) Edit and proofread before hitting "send." You may think you're too busy to sweat the small stuff, but unfortunately your reader may think you're a careless dolt.
10) Finally, reply promptly to serious messages. If you need more than 24 hours to collect information or make a decision, send a brief response explaining the delay.

EBC Audios

EBC 1A

Cultural Diversity and socializing

Welcoming visitors

1) 8:26 - Unit 2. Part 2. Culture & Entertainment

2) 15:40 - Module 2. Telephoning. (P. 16)

EBC 1B

1) Unit 4. Part 1. Ex. 1

Telephone arrangements (p. 24)

2) 10:51 - Unit 5. Part 2. Ex. 1. Problem solving on the telephone (P. 35)

3) 19:15 - Module 3. PRESENTATIONS (p. 45).

4) 20:53 - Unit 6. Part 3. Ex 2 (P. 47). Presentation - intro.

5) 24:18 - Unit 7. Part 2. Ex. 2 (P. 54)

EBC 2A

6) Unit - Midlle of the Presentation (P. 62)

7) 9:25 - Unit 9. End of the Presentation (P. 72)

8) 14:32 - Module 4. MEETINGS (P. 80)

EBC 2B

Negotiations

(just audio)

Alison English

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EMAIL PRACTICE - תרגול, תבניות ודוגמאות

Email English

Role Play – Group 3