Role Play 3
(5a) You have an account with a bank called SmartBank. Soon, you will get a phone call.
(5b) You are a criminal. Call the other student and pretend to be an employee of ‘SmartBank.’ Tell them there has been a problem at the bank, so all customer PIN codes must be reset. Try to get his/her bank card no. & PIN so you can provide him/her a new one.