Role Play 3
(2a) You are a manager at a restaurant in the United States. A customer wants to speak with you. Go to his/her table, introduce yourself, and see if there is something you can help him/her with.
(2b) You are on holiday at a restaurant in the U.S. You had a horrible experience at the restaurant. Think of problems that you can complain about. Then, talk to the manager of the restaurant, tell him/her your problems, and try to get a refund.